"Important Note to Aussie Vapers"
Customer Service Email: info@xvape.co.nz

Level 3 Alert Update:
All Xvape retails store open as normal hour.
Contactless Pick Up In-store available now.


Service Timeframe:
1. Delivery($10): Please ensure you choose "Delivery" as the shipping method
Same-day delivery for orders placed before 3 pm. (For orders within 10 km radius of any Auckland Store), no ETA on the day but we ensure you the order will get delivered before midnight.
2. Shipping: We will process your order through courier post for orders with shipping and free shipping method, ETA depends on the courier company.
Please note orders may get delay due to heavy courier traffic
3. Pick Up(Free): For orders with the in-store pickup method will get prepared and ready within 4 hours.
4.. Australia Orders: Same as usual.

XVAPE SHIPPING AND DELIVERY DETAILS

Same Day Delivery Option Available for Auckland Region Excluding Rural Address

Please note all delivery order placed before 3pm will be deliver same day. All orders placed after 3pm will be delivery in next day.

Please note that we do delivery after 7pm, the deliver time will be different but we assure you same day before mid night. Please be patient. You will receive txt by our delivery guy after order delivered.

 

FREE SHIPPING FOR NEW ZEALAND ORDERS OVER $50 EXCLUDING RURAL ADDRESS

  • STANDARD COURIER (Excludes Rural): $5
  • RURAL COURIER (1-2 DAYS): $7

Please note that free shipping is not applicable for all rural order, you should choose the right courier method, otherwise we may need to contact with you which will cause the order delayed.

Please note that Local NZ orders received after 3PM will NOT BE SHIPPED till the following day, Also orders placed after 3PM on Fridays will not be sent till the following Monday.

All packages are sent with signature required.

FREE SHIPPING FOR AUSTRALIA ORDERS OVER $150 EXCLUDING HEAT-NO-BURN PRODUCT

  • DHL EXPRESS TO AUSTRALIA (3 - 5 Days): $25 

Please note that all Australia orders are dispatched with signature required.

Please note that Local NZ orders received after 3PM will NOT BE SHIPPED till the following day, Also orders placed after 3PM on Fridays will not be sent till the following Monday.

 



 

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Net Orders Checkout

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