"Important Note to Aussie Vapers"
Customer Service Email: info@xvape.co.nz

Level 3 Alert Update:
All Xvape retails store open as normal hour.
Contactless Pick Up In-store available now.


Service Timeframe:
1. Delivery($10): Please ensure you choose "Delivery" as the shipping method
Same-day delivery for orders placed before 3 pm. (For orders within 10 km radius of any Auckland Store), no ETA on the day but we ensure you the order will get delivered before midnight.
2. Shipping: We will process your order through courier post for orders with shipping and free shipping method, ETA depends on the courier company.
Please note orders may get delay due to heavy courier traffic
3. Pick Up(Free): For orders with the in-store pickup method will get prepared and ready within 4 hours.
4.. Australia Orders: Same as usual.

Update to our Loyalty System

Rules of spend your points
$1 Discount spend 35 points
$2 Discount spend 70 points
$5 Discount spend 175 points
$10 Discount spend 350 points
$20 Discount spend 700 points
$50 Discount spend 1750 points
No minimum order requirement

Ways to get points:
1.Create an account
Create your online account and you will have 175 points add to your account

2.Refer a friend
You can now use our referral system to refer your friend to us via email, txt, facebook & Instagram.
When you friend click the referral link and spend over $35, they will have a 10% discount voucher
and you will have 350 points add to your account.

3. Make a purchase
Every dollar you spend will have 1 point add to your account

4. Visit website
When you visit our website, you will have 1 point add to your account.

5.Sign up to our mailing list
When you sign up to our mailing list, you will have 35 points add to your account

6. Write a product review
When you write a product review, you will have 5 points add to your account

7. Birthday Points
Please update your birthday online, and you will have 350 points add to your account on your birthday
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