"Important Note to Aussie Vapers"
Customer Service Email: info@xvape.co.nz

Level 4 Alert Update:
We have close our retail shop due to level 4 alert to Covid-19 but we still operate our online service.


Service Timeframe:
1. Same day delivery for order placed before 3 pm. (For orders within 10 km radius of any Auckland Store)
We start order delivery from 7 pm, the arriving time is depend on the delivery route, please be patient.
2. Courier Post. (For orders over 10 km radius of All Auckland Stores and Other Region)
Please note order may get delay due to heavy courier traffic
3. Australia Orders: Same as usual.

FROM 1 OCTOBER 2021, Aussie vapers who import nicotine without a prescription will risk a penalty and a possible criminal record under new TGA regulations. Therefore, we urge you to provide us with a doctor’s prescription. This will enable a smooth clearance when shipping vape mail to you.

 

If you do not have a prescription for nicotine yet, visit your GP and explain how vaping has helped you quit and the benefits to your health. Vaping nicotine is now recognised as a legitimate, quitting aid by the Royal Australian College of General Practitioners for smokers who are unable to quit with other treatments. It is legal and approved for GPs to support vaping and write nicotine prescriptions if appropriate.

 

What if my doctor won’t prescribe nicotine?

If your GP does not know how to write a prescription, politely suggest they visit the ATHRA website and log in to the Health Professional section for more information.

 

Many doctors have been discouraged from prescribing nicotine by the Australian Medical Association and other medical bodies and most do not have the time to research the evidence themselves. You may wish to get an opinion from another doctor.

 

There is a list of Australian GPs online who have an interest in helping you quit smoking, are well informed about vaping and can provide a nicotine prescription if it is appropriate. The list is at www.athra.org.au/doctors.

 

Prescriptions are valid for 12 months and nicotine liquid is not covered by the Pharmaceutical Benefits Scheme (PBS).

 

Telehealth consultations

Medicare rebates are now available for a telehealth (video or phone) consultations for smoking or vaping from a GP who is not your own doctor. The rebate for a consultation up to 20 minutes is $39.10. If over 20 minutes, the rebate is $75.75. If you are on a health care card, the Medicare rebate is only payable if you are bulk-billed and is paid directly to the doctor.

 

 

If you have a prescription, you can import up to 3 months’ supply of nicotine e-liquid from overseas suppliers for personal use to quit smoking or prevent relapse under the Personal Importation Scheme. Most vapers order from New Zealand.

 

It is important to send a copy of your prescription to the supplier to return with your order. If a prescription is not provided your order will be destroyed by the Border Force and you may face severe penalties under the Customs Act 1901 (see page 644).

 

Please send your prescriptions to info@xvape.co.nz and we will keep this in our database and send your prescription with your purchase invoice and shipping documents for the Australian Border Force to allow a smooth clearance.

 

Any questions, please get in touch with us at info@xvape.co.nz.

 

The XVape Team.

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